Refund policy
Return & Refund Policy
Digital Products
Vexyra sells digital ebooks. Because digital products can be delivered and accessed electronically, all sales are generally final once the digital product has been delivered or access has been provided, except where a refund is required by applicable law.
Before Purchasing
Please carefully review the ebook title, description, format, and other available information before completing your purchase.
If you have questions about a product before purchasing, please contact us at help@vexyra.online.
Technical Problems
If you experience a genuine technical problem that prevents you from accessing or downloading an ebook you purchased, please contact us at:
Please provide:
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Your order number
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The email address used for the purchase
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A description of the problem
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Relevant screenshots, if applicable
We will make reasonable efforts to resolve legitimate technical issues and help you access your purchased product.
Duplicate Purchases
If you accidentally purchase the same ebook more than once, contact us at help@vexyra.online with your order information.
We will review the circumstances and determine whether a refund or another appropriate resolution is available.
Unauthorized Transactions
If you believe that your payment method was used without your authorization, please contact us immediately. You should also contact your payment provider where appropriate.
Consumer Rights
Nothing in this policy is intended to exclude or limit any rights you may have under applicable consumer protection laws.
Changes to This Policy
Vexyra reserves the right to update this Return & Refund Policy when necessary. Any changes will be published on this page.
For questions regarding refunds, contact: